A little help along the way
Let’s keep you moving.
Answers to the questions that come up on the road to your next opportunity.
Do drivers pay anything?
No. Driver profiles, applications, saved jobs, and driver-initiated messages are free.
How does contact access work for fleets?
Fleets unlock direct phone and email access to drivers or initiate outbound conversations from their fleet dashboard. In-app replies to driver-initiated applications and messages are always free.
Does applying share my phone number?
No. Applications share your qualifications and introduction. Phone and email remain gated. Avoid typing private contact information into your application note.
Are qualifications independently verified?
No. CDL qualifications, experience, endorsements, company identifiers, and job information are supplied by members.
Can I change my account type?
Each account has one role. Sign in to your existing driver or fleet account; account types cannot be switched.
Why is my payment still processing?
Contact access is granted after server confirmation. Wait a moment and refresh the driver profile. Repeated clicks reuse the pending checkout; you do not need to start a new purchase.
How do I stop receiving inquiries?
Set your availability to Not looking or save your profile as a hidden draft. You can block an existing conversation from its header.
Need a hand?
Send an account, billing, or marketplace question for review.
Need to report a conversation?
Open your inbox, select the conversation, and use the report button. You can also block the other participant.
Open your inbox